|
Harper-Arrington Customers:
Book Customers: By making your purchase today, you agree that you are at least 18 years old. You agree to our policy and that of Visa, Mastercard, American Express and Discover that packages must be shipped to your confirmed billing address on your credit card statement. Once you receive your package, it is up to you to notify us by E-mail of any shortages. All shortage claims must be made no more than 3 business days after the day you receive your package. Claims after which will not be honored. Note: E-books (Ultimate List and Retailers List) will arrive via E-mail if you are to receive these items. Please check your spam folder for these E-books. These two books will arrive in your E-mail box within 3 business days following your order. If for some reason, you do not receive your E-Books (Ultimate List) within 3 business days - please E-mail us at support@Hapub.com. Returns: You will have the day you get your order and the following day to notify us of your return so that we can issue you a return authorization number. This only applies to items that are returnable. E-mail us at support@hapub.com to make this request. Failure to do so the day after you got your order will result in your merchandise being nonrefundable. Returns must be postmarked on the day after you get your order. Your return authorization number must be on your shipping label. Returns sent with no return authorization number will not be honored. Returns are subject to a 25% restocking fee plus shipping charges. Returned item(s) must be in the same condition that the item(s) was received in or refund will be voided. No refunds or partial credit will be given on any returned items not meeting these guidelines. We do reserve the right to cancel any discounts received should a partial return be made. There are no refunds or exchanges on any CD-ROM items, software, or E-books even within the return period once they have been ordered. All sales of these types of items are final. Any items purchased as a part of a package (meaning individual items grouped together and sold as a package) are final - meaning there are no refunds on those items once purchased.
We guarantee DF-Pro works as described on our web site. If there are any problems with your Digital Fashion Pro disc - we will replace it free of charge. If an installation problem is the issue we will provide free technical support and possibly a net meeting. Failure to allow us to do a net meeting on your computer to verify the issue voids warranty. Digital Fashion Pro is a PC Program that will run on all Windows Operating System. Mac users can use Digital Fashion Pro as long as you have a Intel based Mac with MAC OS X, Parallel Program Software, and Windows XP with Service Pack 2 or Vista (All of which are sold separately). Also there are no refunds on books purchased that are not published by Harper Arrington. Non-Harper Arrington Published books are found in our other publisher's section. Once a order is shipped -normal restocking fees apply even if ordered is canceled while in transit - this only applies to items that are returnable. All CD-ROM items, software, E-Books and books published by other publishers are non-refundable items even if you cancel your order while they are still in transit. Technical Support for Digital Fashion Pro is only available via E-mail for 90 days after purchase. Free technical support only covers installations issues only. Additional and further technical support is available at a fee. Consulting and Tutoring Services are non-refundable once purchased.
Also note that we reserve to right to use your company name on our client list if we choose to. Harper Arrington cannot be held liable for any advice given during client consulting services. All items purchased from superstore section are non-refundable. Should a delivery attempt be made and you are not available, it is up to you to notify us to reship your package. New shipping fees will apply. Should a package be refused by recipient once delivery is attempted, and it comes back to us - that is equivalent to a return with no return authorization - normal return policy listed above with dictate further proceedings.
I confirm that I agree with all terms and conditions of this sale.
|
